follow the highest example
- become the standard -
Chris G Gillette
People often ask, "why is it so hard to find good people and build a great team?"
My eXperience is that good people and great teams are built through surviving difficult challenges together. Team unity is developed when members learn to purposefully improvise, adapt, and overcome barriers together using cooperation and competency hierarchies.
Great leaders are intimately involved in that process. Great leaders are always present, pressing, guiding, supporting, grappling, troubleshooting, coaching, and problem solving alongside their team.
Learn to Lead by Following the Example.
Be dedicated to training new employees and influencing experienced personnel, your peers, and leaders.
Be conscious of each person under your charge, and by example inspire them to the highest standards possible.
Success is a team effort.
For application in business environments the distinction between Marines and Sailors can be translated as Marines=direct functions, and Sailors=indirect, or support/supplier/customer functions personnel.
Instill discipline, cross-training, and collaboration in the team and between direct and support functions. Most importantly, inspect to ensure standards are met and adhere to them consistently and continually by maintaining ownership, transparency, and urgency on issues from everyone.
Do not tolerate underperformance. Continuously cross-train personnel in all individual functions and responsibilities. This is required to cover absences, test and evaluate competencies, prevent key-person risks, promote people, build cohesion, share best practices, rotate crappy functions and tasks, and improve overall team effectiveness.
Maintain good relationships with other teams and organizations, or more specifically, your suppliers, your support, and your customers. Cross-training between business teams also helps to align and improve supplier and customer interactions between business processes and functions.
Manage the functions towards outcomes; lead the people towards solutions. Move swiftly.
Rule #1: In God we trust, everyone else must provide data and evidence. Go and See.
Rule #2: Always make the primary focus of efforts and outcomes to minimize risk to personnel, the organization, and its ability to serve its customers.
Rule #3: Communicate and collaborate often, quickly, clearly, and specifically to stay aligned.
Rule #4: The first step toward a solution is to clearly understand and appreciate the problem and its causes.
Rule #5: Employ a process mindset when assessing workflow. Map the workflow relationships between functions as a Supplier-Input-Process-Output-Customer (S.I.P.O.C) relationship.
Rule #6: Do not tolerate willful disobedience or underperformance.
Rule #7: Do not waste time trying to optimize or improve tasks, processes, functions, procedures or opinions that should not exist in the first place.
Rule #8: Move forward swiftly and with a sense of urgency. Be patient in seeking understanding, and urgent in applying actions.
Prepare them for your responsibilities and duties in the future.
Create a culture of self-reliance, initiative, judgement, accountability, and dependability.
A well-disciplined and highly effective team will maintain operations, performance, and constancy of purpose in your absence.
The objective is to create personnel who are competent, dependable, self-reliant, and demonstrate good judgement and take initiative.
Develop and advance your personnel through delegation.
Develop personnel by delegating tasks and responsibilities above and beyond their current roles and duties. Observe how well they improvise, adapt, and overcome.
Basically, send them on small quests to test their skills at problem solving, teamwork and planning. If you throw a ball and they come back with a shoe, keep working on them. Also, find out who is missing a shoe.
PRINCIPLE 7. Team Competencies & Cross-training
PRINCIPLE 8. Facts, Priorities, Influence and Support
PRINCIPLE 9. Train & Delegate
Create and maintain the environment.
· Instill Discipline and hold everyone to high standards of conduct and performance continuously.
· Maintain good relationships with your suppliers, customers, support teams, and their leaders.
· Keep your house in order, stay in your lane, and keep others out of your team’s lane.
· Proactively seek and remove barriers in the function, process, system, or chain of command.
· Protect the team from all threats, foreign and domestic. That includes coworkers, suppliers, customers, other leaders and their teams.
· Earn their trust, respect, and loyalty and the team will protect their leader.
· Plan social events and encourage participation.
· Set challenging goals and coach them along.
· Facilitate learning frequently through assigning research, projects, books, courses, recent wins and failures, and other methods.
· Correct negative attitudes immediately. Both yours and theirs.
· Correct rumors and misinformation immediately.
· Resolve coworker rivalries and squash acts of torment and revenge immediately.
· Seek and provide rewards for individuals and the team.
· Do not tolerate underperformance!
· Divide the work evenly and share when needed.
· Grow a school of piranha!
Leader’s Responsibilities
Use clearly defined SMART goals (Specific, Measurable, Attainable, Relevant, Time-bound) to ensure successful, fair, and just outcomes. (SMART Goals)
1. Be clear and specific in your expectations for meeting performance standards, deliverables, and timelines.
2. Clearly state the benefits of success and the consequences of failure.
3. Confirm their understanding of the requirements and timelines.
4. Identify current barriers preventing them from achieving the goal.
5. Plan-Do-Check-Act (PDCA)
6. Move forward swiftly.
Do not tolerate willful disobedience, underperformance, or the unfair use of power or authority. Remove individuals who repeatedly display a lack of integrity and dependability.
A well-disciplined and highly effective team will maintain operations, performance, and constancy of purpose in your absence. To develop such a team, leaders must instill a sense of duty and accountability in their personnel.
The objective is to create personnel who are competent, dependable, self-reliant, and demonstrate good judgement and take initiative.
Leadership is not authority, position, title, or rank. It is not issued. Leadership is learned and earned.
Leadership is seeking responsibility and taking ownership for effectively training, influencing, and inspiring others to achieve the highest standard.
Their Performance Will Reflect an Image of You as a Leader
Are you setting the correct example?
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