Compete with and Serve others well
Demonstrate the Standards
PRINCIPLE 4. COMMUNICATE
- Communicate often
- Report on completion of work, errors & issues, and changes in priorities immediately.
- Stay aligned on priorities and confirm next actions before starting new assignments.
- Ask for clarity AND confirm mutual understanding of expectations, timelines, deliverables, and reporting.
- Use proper judgement and decisiveness by escalating issues and transferring liability up the chain of command.
PRINCIPLE 5. BE DEPENDABLE & USEFUL
- To be Early is to Be on time: Be early and prepared for work and meetings.
- Produce acceptable Quality and Quantity of work, on-time, all of the time.
- Always complete tasks and assignments with a sense of urgency.
- Compete & Play well with others by setting the eXample.
- Enthusiasm & Teamwork: Be Helpful and Useful Always.
PRINCIPLE 6. PLAN, DO, CHECK, ACT, and IMPROVISE
- Confirm your understanding of all requests before acting.
- Provide samples or deliverables early to validate & confirm expectations and standards.
- Seek feedback and make improvements as required.
- Continuously improvising, adapting, and overcoming to maintain standards.
Everyone’s job..
· Learn quickly and apply effectively.
· Be competent in your duties and roles.
· Learn the jobs of those above and around you and be capable of supporting or doing them well.
· Teach others to do their jobs well.
Follower’s Responsibilities
1. Ask questions for clarity.
2. Confirm mutual understanding of leader’s intent, standards, and deliverables.
3. Confirm timelines, communication, and reporting.
4. PDCA: Plan, schedule, complete, and test the outcome to standards.
5. Keep your leader informed and updated immediately.
6. Seek feedback and confirm no further efforts are necessary.
How Do Leaders Measure High-Caliber Followers?
- Serving to standards is demonstrating the fundamental skills of being a good follower, individual contributor, and a dependable team member within your group by displaying competencies in the quality and timeliness of your work.
- Competing is giving your best, with confidence and enthusiasm, to gain skill and expertise on par with, or exceeding, the knowledge and capabilities of your peers and competitors.
- Staying aligned by collaborating with everyone on priorities, goals, and progress on goals.
- In this course we focus on Leadership Principles 4, 5, and 6 and the application of Traits.
